Engaging solutions to help guide the healthcare journey.

As a health plan leader, you juggle a lot: customer service, data security, compliance, health outcomes, quality of care… the list goes on. Your members want value and a seamless experience. And your providers want an easy way to collaborate with you and other stakeholders. To make this happen, you need effective member and provider engagement tools that really work. Now you can solve all these challenges with a single, scalable platform and powerful, engaging member and provider portals that help make connections, empower people, drive action, and get results for your plan.

Who We Serve

Commercial Health Plans

Third Party Administrators

Government Health Plans

Healthx Blog

Should You Be Worried About Petya?

by Scott McPheeters, Chief Security Officer, Healthx  No doubt, you’ve heard all about the recent Petya ransomware attack. A cyberattack believed to have originated out of the Ukraine, Petya is believed to be rooted in a tax accounting software from a Ukranian company. The malware encrypts files on an infected computer, making them inaccessible unless the user pays a ransom of approximately $300 in bitcoin, a digital payment system. Unless the user pays the ransom, the computer’s files and hard drives remain inaccessible. The attack on June 27 targeted companies in at least 65 countries. Scary stuff. This certainly isn’t
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Webinar

Your Member Portal ... You built it, but did they come?

It’s easy to understand the value of a member portal. Reduced costs through self-service administrative functions. Increased member satisfaction with easy-to-find information on their claims. Improving member outcomes by identifying gaps in care. But what do you do when you build your portal and utilization is low? Watch this informative session on optimizing your portal for a better member experience, and how to keep them coming back.

E-book – Consider the X factor

Does your portal satisfy the consumer needs of your members?

Don't be so sure. Consider the X factor.

While it may sound obvious, it is critical to remember that your health plan members are consumers. What does this mean to you?  Member portals must be designed with the same sophistication and flair as consumer sites. Download this e-book to learn how you can provide the same caliber digital experience to your members as your favorite retailers.

Upcoming Events

Experience Healthx 2017

Don't miss Healthx's premier customer event!

Make plans now for your team to attend the Healthx Annual Customer Conference, Experience Healthx 2017. It’s an exciting event with educational sessions, hands-on demos and fun networking with other Healthx customers.

  • Case studies and successes from Healthx customers
  • Member and provider engagement best practices
  • Security and risk mitigation
  • Healthx Product Roadmap and Services updates
  • And much, much more!

Register soon to take advantage of early bird pricing!

Our Solutions

Member Portals

Provider Portals

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Broker Portals

Provider Directory

IVR/Fax

Your members may be connected…
but are they getting what they need from you?

91% of members say they are connected to their health plan portals.

Yet 30% of members say they can’t find what they need on their health plan portals, so they end up calling anyway.

When your members aren’t engaged, it reduces satisfaction, costs more and negatively impacts outcomes. We can help.