Engaging solutions to help guide the healthcare journey.

As a health plan leader, you juggle a lot: customer service, data security, compliance, health outcomes, quality of care… the list goes on. Your members want value and a seamless experience. And your providers want an easy way to collaborate with you and other stakeholders. To make this happen, you need effect member and provider engagement tools that really work. Now you can solve all these challenges with a single, scalable platform and powerful, engaging member and provider portals that help make connections, empower people, drive action, and get results for your plan.

Who We Serve

Commercial Health Plans

Third Party Administrators

Government Health Plans

Healthx Blog

Keeping Your Guard Up by Constantly Analyzing Security Issues

By Mike Gordon, Chief Strategy & Alliances Officer, Healthx Like many recent reports in the media, an article that was published in CIO magazine in early May painted a rather unsettling data security picture.  Indeed, the piece pointed out that nearly every industry that handles sensitive data has been breached recently.  And, of course, the article was quick to highlight the troubles in the healthcare industry, by addressing the fact that ransomware attacks are projected to rise 250 percent and hackers were responsible for 106 major healthcare data breaches in 2016. What’s more, the CIO piece also indicated that organizations don’t
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Webinar

Your Member Portal ... You built it, but did they come?

It’s easy to understand the value of a member portal. Reduced costs through self-service administrative functions. Increased member satisfaction with easy-to-find information on their claims. Improving member outcomes by identifying gaps in care. But what do you do when you build your portal and utilization is low? Watch this informative session on optimizing your portal for a better member experience, and how to keep them coming back.

Upcoming Events

Experience Healthx 2017

Don't miss Healthx's premier customer event!

Make plans now for your team to attend the Healthx Annual Customer Conference, Experience Healthx 2017. It’s an exciting event with educational sessions, hands-on demos and fun networking with other Healthx customers.

Topics:

  • Member and provider engagement best practices
  • Security and risk mitigation
  • Healthx Product Roadmap
  • And much, much more!

Register soon to take advantage of early bird pricing!

Entries open for 2017 Healthxcellence Awards

Are you a Healthx customer with a great story to tell about how you’ve improved your operations with the Healthx platform? Then why not brag about it? Please enter the 2017 Healthxcellence Awards.

Categories include:

  • Excellence in Member Engagement
  • Excellence in Provider Engagement
  • Excellence in Member Satisfaction
  • Excellence in Administrative Efficiency
  • Excellence in Quality Improvement

Finalists will be invited to present at our Customer Conference to showcase their strategies and success stories. Deadline: June 30, 2017

Our Solutions

Member Portals

Provider Portals

Employer Portals

Broker Portals

Provider Directory

IVR/Fax

Your members may be connected…
but are they getting what they need from you?

91% of members say they are connected to their health plan portals.

Yet 30% of members say they can’t find what they need on their health plan portals, so they end up calling anyway.

When your members aren’t engaged, it reduces satisfaction, costs more and negatively impacts outcomes. We can help.