Engaging solutions to help guide the healthcare journey.

As a health plan leader, you juggle a lot: customer service, data security, compliance, health outcomes, quality of care… the list goes on. Your members want value and a seamless experience. And your providers want an easy way to collaborate with you and other stakeholders. To make this happen, you need effective member and provider engagement tools that really work. Now you can solve all these challenges with a single, scalable platform and powerful, engaging member and provider portals that help make connections, empower people, drive action, and get results for your plan.

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Commercial Health Plans

Third Party Administrators

Government Health Plans

Healthx Blog

Harnessing Artificial Intelligence for your Health Plan

Personalizing the healthcare experience for members is top of mind in 2018, however lingering inefficiencies and communication gaps continue to hamper system-wide progress toward achieving the overarching goal—higher quality health care and improved population health outcomes at a lower cost. Although the healthcare reform movement has brought about many positive changes, one innovation that is going to take over in 2018 and the coming years is the use of Artificial Intelligence (AI) to eliminate said inefficiencies and errors while providing a customized member experience. Given the breadth of influence AI is going to have (or in some cases, already has)


Your Member Portal ... You built it, but did they come?

It’s easy to understand the value of a member portal. Reduced costs through self-service administrative functions. Increased member satisfaction with easy-to-find information on their claims. Improving member outcomes by identifying gaps in care. But what do you do when you build your portal and utilization is low? Watch this informative session on optimizing your portal for a better member experience, and how to keep them coming back.

E-book – Consider the X factor

Does your portal satisfy the consumer needs of your members?

Don't be so sure. Consider the X factor.

While it may sound obvious, it is critical to remember that your health plan members are consumers. What does this mean to you?  Member portals must be designed with the same sophistication and flair as consumer sites. Download this e-book to learn how you can provide the same caliber digital experience to your members as your favorite retailers.

Upcoming Events

Experience Healthx 2017

Don't miss Healthx's premier customer event!

Make plans now for your team to attend the Healthx Annual Customer Conference, Experience Healthx 2017. It’s an exciting event with educational sessions, hands-on demos and fun networking with other Healthx customers.

  • Case studies and successes from Healthx customers
  • Member and provider engagement best practices
  • Security and risk mitigation
  • Healthx Product Roadmap and Services updates
  • And much, much more!

Register soon to take advantage of early bird pricing!

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Your members may be connected…
but are they getting what they need from you?

91% of members say they are connected to their health plan portals.

Yet 30% of members say they can’t find what they need on their health plan portals, so they end up calling anyway.

When your members aren’t engaged, it reduces satisfaction, costs more and negatively impacts outcomes. We can help.