Healthx Provider Portal

Connected, quality care, simplified

Engagement simplified

Completely configured to payers' needs and designed to integrate seamlessly within the Healthx Omnichannel Experience Platform, the Healthx provider portal empowers providers to improve population health, collaborate on performance incentives, and drive better outcomes.

Partner with providers

Convenient and secure payer-provider connections with simple and straightforward workflows expedite reimbursement, allow providers to check patient eligibility and claims status, and give actionable patient data to help close gaps in care.

The power of the platform

The Healthx Omnichannel Experience Platform leverages proven, secure, and cloud-based tools, integrations, and reporting capabilities to drive participation, improve clinical outcomes, and increase revenue.


  • Eligibility & Benefits: Deliver access to demographic information, effective dates, coverage, benefit details, accumulators, current primary care physician, patient roster, and cost sharing information such as deductibles, coinsurance, and co-payments.
  • Claims Status: Display claim status, claim details, and information found on an electronic remittance advice, such as paid date, paid amount, and patient responsibility for medical, pharmacy, and lab claims.
  • Provider network information: Distribute provider manuals, newsletters, how-to guides, provider communications, and links to pharmacies which are all examples.
  • User account management: Give office managers the administrative tools needed to manage the employees in their office who are users of the platform.
  • Alerts & Notifications: Engage with pop-up notifications that prompt provider end users with a call to action or needed information, such as new quality measures data and the need for provider attestation.
  • Workflows and secure messages: A HIPAA compliant way to ensure security and privacy with rich bi-directional interactions in real-time. Supported by robust admin tools that, among other capabilities, allow your staff to assign or reassign requests/messages.
  • Document Distribution: Deliver access to reports, correspondence and other documents securely such as capitation, census, and quality assurance.

The Healthx Omnichannel Experience Platform

Elevate provider engagement beyond the portal. The Healthx Omnichannel Experience Platform gives payers the power to open the digital front door and ensure providers find what they need behind it.

       Authorization Submission

       MCG Connector

       InterQual Connector

      CareConnect Connector

       Quality Measures

       Salesforce Connector

      Gaps in Care

      Care Plans

      Advanced Multilanguage

Discover how our customers enhance engagement, improve clinical outcomes, and reduce contact center costs.