Healthx Broker Portal

Intuitive support that inspires

Engagement simplified

Completely configured to meet payers' needs and add value for brokers, the Hx Broker Portal simplifies enrollment, billing, and customer service with self-service tools and straightforward workflows.

The power of the platform

The Healthx Omnichannel Experience Platform leverages proven, secure, and cloud-based tools, integrations, and reporting capabilities to drive participation, improve clinical outcomes, and increase revenue.

Features

  • Eligibility: Deliver access to eligibility information by employer group with the ability to suppress personal health information.
  • Benefit summaries: Present summary of plan descriptions and coverage
  • Reports: Securely transfer documents such as census reports or quote requests
  • Alerts & Notifications: Engage with pop-up notifications that prompt members with a call to action or needed information.
  • Documents: Securely distribute documents such as, but not limited to, newsletters, announcements, and network information.
  • Transactions: Give the self-service tools needed for your brokers to complete transactions on behalf of employees such as ID Card requests.
  • Workflows and Secure Messaging: A HIPAA compliant way to ensure security and privacy with rich bi-directional interactions in real-time. Supported by robust admin tools that, among other capabilities, allow your staff to assign or reassign requests/messages.
  • Integrations: Allow your brokers to log-in once and access all your tools, such as a third-party quoting engine.

Discover how our customers drive engagement, reduce contact center costs, and improve clinical outcomes.