Completely configured to meet payers' needs and add value for brokers, the Hx Broker Portal simplifies enrollment, billing, and customer service with self-service tools and straightforward workflows.
The power of the platform
The Healthx Omnichannel Experience Platform leverages proven, secure, and cloud-based tools, integrations, and reporting capabilities to drive participation, improve clinical outcomes, and increase revenue.
- Eligibility: Deliver access to eligibility information by employer group with the ability to suppress personal health information.
- Benefit summaries: Present summary of plan descriptions and coverage
- Reports: Securely transfer documents such as census reports or quote requests
- Alerts & Notifications: Engage with pop-up notifications that prompt members with a call to action or needed information.
- Documents: Securely distribute documents such as, but not limited to, newsletters, announcements, and network information.
- Transactions: Give the self-service tools needed for your brokers to complete transactions on behalf of employees such as ID Card requests.
- Workflows and Secure Messaging: A HIPAA compliant way to ensure security and privacy with rich bi-directional interactions in real-time. Supported by robust admin tools that, among other capabilities, allow your staff to assign or reassign requests/messages.
- Integrations: Allow your brokers to log-in once and access all your tools, such as a third-party quoting engine.