Healthx Announces Support for InterQual Connect™ to Expand Automated Authorization

Indianapolis, IN: June 11, 2019 – Healthx, Inc., the industry leading engagement platform company for healthcare payers today announced it has signed an agreement with Change Healthcare to support the InterQual Connect™ Medical Review Service as an integrated part of its authorization solution. With InterQual Connect, payers can easily automate all authorization requests, even those requiring medical review, within their existing systems. Providers receive quicker authorization approvals for most requests and payers only need to touch the exceptions that can’t be approved automatically.

“With InterQual Connect Medical Review Service now available to all Healthx customers, we are easing the administrative burden by automating more authorization requests.  And by providing access to our leading evidence-based InterQual® Criteria, payers and providers are able to consistently apply evidence-based clinical decision support,” said Nilo Mehrabian, VP Product Management, Decision Support with Change Healthcare.

“By seamlessly integrating InterQual Connect into our authorization solution workflow, payers are able to increase their automation rate for authorization transactions submitted by providers, while ensuring compliance with clinical care guidelines to control medical spend. By creating a fully integrated user experience for providers, more transactions can be processed online without requiring telephone calls and manual processing,” said Mike Gordon, Chief Strategy Officer at Healthx. “Moreover, we believe that to be an enterprise class player in our industry, accomplishing the heavy lift of integration and certification for all clinical care guidelines is a pre-requisite.” With this agreement, Healthx becomes the only engagement platform company to support any Healthcare Payer’s clinical care guidelines.

Healthx anticipates general availability for its InterQual integration in the 4th quarter of 2019.

About Change Healthcare

Change Healthcare is inspiring a better healthcare system. Working alongside our customers and partners, we leverage our software and analytics, network solutions, and technology-enabled services to enable better patient care, choice, and outcomes at scale. As a key catalyst of a value-based healthcare system, we are accelerating the journey toward improved lives and healthier communities. Learn more at

About Healthx

Healthx, Inc. provides the industry leading engagement platform used by healthcare payers with over 200 implementations covering more than 27 million members. The Healthx platform empowers the healthcare experience, helping people live longer, healthier lives while lowering healthcare costs by keeping payers, members, and providers connected. The company’s platform orchestrates the complex healthcare journey by delivering personalized experiences that drive cost savings and improve quality of care. Learn more at