Using AI to Exceed Member Expectations | On-Demand Webinar

Watch the recording of the final webinar in our series about virtual assistants. In this webinar, Hx Senior Product Manager Deidre Arnold focuses on how virtual assistants use conversational-AI and natural language processing to facilitate seamless interactions with members, anytime, anywhere.

You’ll experience how Hx Member Virtual Assistants...

  • Answer a growing list of member inquiries
  • Communicate via multiple channels and devices
  • Exceed modern consumer expectations
  • Reduce contact center volumes
  • Help close gaps in care & improve population health
  • Provide a cloud-based solution while remaining HIPAA-compliant
  • Eliminate the need for infrastructure investment by payers
  • Report insights into member engagement behaviors and trends
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