Healthx blog

A resource for health plans to get the latest resources on nurturing the healthcare member journey and member engagement insights to drive down healthcare costs

Do Consumers Actually Use CMS Star Ratings?

People use reviews to decide on all kinds of things. The best nearby pizza joint. The highest quality furniture. Books. Movies. Tech. Uber drivers. AirBnB guests. Plumbers. You name it, people rate it, and those ratings affect how brands, products, and people appear to consumers. Ratings are intended to make our choices easier. They show […]

HEALTHX Achieves HITRUST CSF® Certification and HITRUST Certification of the NIST Cybersecurity Framework to Manage Risk, Improve Security Posture and Meet Compliance Requirements

HITRUST CSF Certification validates HEALTHX is committed to meeting key regulations and protecting sensitive information Indianapolis, IN: November 15, 2018/BusinessWire — Healthx, Inc., the leading healthcare technology engagement platform announced the Healthx Platform* has earned Certified status for information security by HITRUST. HITRUST CSF Certified status demonstrates that the Healthx Platform* has met key regulatory […]

The Next Big Thing in Telehealth: CMS Expansion

Can you imagine your life without the convenience of an Uber ride to the airport, or a last-minute Amazon order when guests are coming in town? With the rise of apps/services like Uber and Amazon, the use of telehealth is gaining popularity with members and health plans alike. Medicare Advantage members are no different. They […]

Healthx + Our Customers + Salesforce = <3

Engagement is key to the success of your platform. We all know it. On the front end, that means member (or in this case) customer engagement. On the back end, that means you engaging with the Healthx team and other customers. This is where HxConnect comes in… What is HxConnect? It’s our community of customers […]

4 Signs It’s Time to Revisit Your Member Portal Strategy

When your WiFi isn’t working, your devices that rely on connectivity can’t work either. Computers, smart phones, tablets, smart home devices, security systems, baby monitors, and more all grind to a halt. It’s frustrating because you pay for a service that enables the resources and routines that support your life, and you should be able […]

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