A resource for health plans to get the latest resources on nurturing the healthcare member journey and member engagement insights to drive down healthcare costs
Now more than ever, health plans are recognizing the value of cutting-edge health plan portals. They can increase member engagement, reduce administrative costs, and make you stand above the competition. There are plenty of third-party vendors out there with web portals, apps, and other digital tools to fill this need in your organization. Still, many […]
Health plan portals were once seen as superfluous—a concession to a trend. But over the years, people grew used to managing more and more of their personal information, finances, and social lives online. Health plan portals became a necessity for plans that wanted to stay competitive in our digital world. But whether you’re part of […]
Choosing a new health plan portal is a big decision. It impacts the digital look and feel of your organization for years to come. And it could drastically affect your administrative costs, the quality of your members’ care, member satisfaction, and your employees’ day-to-day workflow. So it’s important that you choose your health plan portal […]
Howdy! Kate at Healthx back from AHIP’s annual Consumer Experience & Digital Health Forum in Nashville. Last time I told you all about what not to miss at AHIP but this time I’m going to share some of the best takeaways. Look outside of traditional models utilized in healthcare and find inspiration anywhere creativity and […]
When it comes to compliance, there are SO many factors to consider. Let’s take the NCQA Ratings for instance. Yes, getting your members engaged is important but NCQA gives three main categories that make up your NCQA rating. You may be saying, “we already know this Hannah…” But have you thought about how your engagement […]
AHIP’s annual Consumer Experience & Digital Health Forum is just a few weeks away and we are planning our trip to Nashville, Music City. Check out our quick list of the must see, must dos that we are most excited about. 1. Engagement Tech Talk with Healthx and mPulse Mobile When & Where: Wednesday, […]
People use reviews to decide on all kinds of things. The best nearby pizza joint. The highest quality furniture. Books. Movies. Tech. Uber drivers. AirBnB guests. Plumbers. You name it, people rate it, and those ratings affect how brands, products, and people appear to consumers. Ratings are intended to make our choices easier. They show […]
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