Healthx blog

A resource for health plans to get the latest resources on nurturing the healthcare member journey and member engagement insights to drive down healthcare costs

HEALTHX Achieves HITRUST CSF® Certification and HITRUST Certification of the NIST Cybersecurity Framework to Manage Risk, Improve Security Posture and Meet Compliance Requirements

HITRUST CSF Certification validates HEALTHX is committed to meeting key regulations and protecting sensitive information Indianapolis, IN: November 15, 2018/BusinessWire — Healthx, inc., the leading healthcare technology engagement platform announced the Healthx Platform* has earned Certified status for information security by HITRUST. HITRUST CSF Certified status demonstrates that the Healthx Platform* has met key regulatory […]

The Next Big Thing in Telehealth: CMS Expansion

Can you imagine your life without the convenience of an Uber ride to the airport, or a last-minute Amazon order when guests are coming in town? With the rise of apps/services like Uber and Amazon, the use of telehealth is gaining popularity with members and health plans alike. Medicare Advantage members are no different. They […]

Healthx + Our Customers + Salesforce = <3

Engagement is key to the success of your platform. We all know it. On the front end, that means member (or in this case) customer engagement. On the back end, that means you engaging with the Healthx team and other customers. This is where HxConnect comes in… What is HxConnect? It’s our community of customers […]

4 Signs It’s Time to Revisit Your Member Portal Strategy

When your WiFi isn’t working, your devices that rely on connectivity can’t work either. Computers, smart phones, tablets, smart home devices, security systems, baby monitors, and more all grind to a halt. It’s frustrating because you pay for a service that enables the resources and routines that support your life, and you should be able […]

6 Things Members Want to Do in Your Portal

How many online accounts and mobile apps do you use on a regular basis? If you’re like most smartphone owners, you probably use fewer than 10 different apps per day, and about 30 apps per month. Maybe you have specific apps or online accounts for every bill you pay. Or for managing your investments. Or […]

5 Things Providers Want from Your Portals

Suppose you need to get a cake for someone’s birthday. And the guests have a litany of dietary restrictions. You could bake it yourself, but you’ve never done it before, so you might struggle to make something edible, let alone a cake that meets everyone’s needs. You could always go to the store and pick […]

7 Signs You Need to Revisit Your Provider Portal Strategy

Let’s suppose you need a new vehicle. But instead of looking for the vehicle that best meets your needs, you buy the first flashy sports car you see. Or maybe you’re thrifty, so you pick up a used car with good gas mileage on Craigslist. Over time, you start to see signs that this vehicle […]

Discover how our customers drive engagement, close gaps in care, and improve quality ratings