Healthx Webinar: Your Member Portal… You built it, but did they come?
It’s easy to understand the value of a member portal. Reduced costs through self-service administrative functions. Increased member satisfaction with easy-to-find information on their claims. Improving member outcomes by identifying gaps in care. But what do you do when you build your portal and utilization is low?
Join Healthx’s Ron Wozny, VP of Marketing, and Brian Roy, Account Manager, for an informative session on optimizing your portal for a better member experience, and how to keep them coming back.
In this webinar, you’ll learn:
- Tactics to get your members to register on your portal and keep them coming back.
- Why personalization is key to member engagement.
- The benefits of a unified member experience.
- How incentives, convenience and value play into higher portal adoption.
- The power of online health & wellness tools.
Member portals are more than just a “nice-to-have.” They are proven to improve quality ratings and control costs. Your investment in your portal is just too important.
- Original Webcast: March 29, 2017
- Length: 45 minutes