Consumer Directed Solutions Overview

Streamline Data Delivery and Communications for a Consumer Directed Market


Healthx offers the technology and services to help Brokers and Payers design, sell and deliver the best benefit plans in the world.

Success in the new world of Consumer Directed healthcare demands that your information delivery system facilitate both data integration with a multitude of sources and communications with all community members - Providers, Brokers, Employers and Members. Healthx offers technology and communications solutions to successfully meet this challenge. Our solutions are easy to use, offer the right diversity of services, facilitate fluid communication, and continue to uncover savings rooted in economies of scale.

Healthx understands the competitive challenges Payers are faced with in this new consumer driven marketplace. We help our Payers evolve from claim payment and processing administration to highly effective healthcare managers. Healthx integrates “best of breed services” from multiple world class vendors to help you cost-effectively and efficiently deliver the four corners of a complete Consumer Directed solution:

  • Health Plan Coverage
  • Savings/Spending Accounts
  • Wellness/Disease Management
  • Relevant Decision Support Information

Healthx solutions offer streamlined data delivery, secure communications, and pre-integrated solutions for a consumer driven marketplace:

A high degree of web portal configurability

  • Secure interactions between members, employers, brokers and providers
  • Dynamic presentment of benefits information based on user roles
  • Direct access to other sites with a single login

Disease Management and Predictive Modeling

  • Advanced Reporting and Predictive Modeling
  • Comprehensive Chronic Disease Management
  • Provider Profiling and Intervention

Pre-integrated Consumer Directed healthcare tools

  • Interactive health & wellness awareness programs
  • Web-based personalized Wellness Programs
  • Hospital, Pharma and Physician comparison tools
  • Treatment & Coverage Advisors
  • Illustrated information on surgeries, conditions and tests
  • Reward programs for members

Paperless Enrollment & Eligibility Management

  • High degree of configurability
  • Improving the eligibility management process

Phone/IVR-faxback technology

  • Convenient self-service for providers
  • A simple way to reduce provider inquiries to customer service reps

Multi-purse / purpose benefits card

  • Automated employee spending account management
  • Greater FSA, HSA and HRA participation
  • Increased employer satisfaction

National Pharmacy Alliance

  • PBM and consulting services
  • Lower-priced, completely transparent pricing model
  • Significant savings

Convenient online retail services

  • Discounted prices on over-the-counter items
  • Convenient purchasing of durable medical equipment
  • Free shipping on most orders

Automated Outbound call programs

  • Greater response from members as compared to traditional mail campaigns
  • Effective way of driving behavior, i.e. flu shot and mammogram reminders
  • A simple approach to communication

We continue to explore, develop and identify technologies that streamline the business processes for our clients and empower members with the best tools to make more informed healthcare decisions. Our communication and technology solutions are utilized by hundreds of payers, thousands of Providers and Employer Groups and over 15 million members nationwide. We give our payers the ability to customize healthcare services down to the individual member level creating credible competitive advantages over larger payers.