Solutions

Over 150 healthcare payers across the U.S. rely on Healthx cloud-based solutions to drive member engagement and provider collaboration.

Our customized solutions and associated consulting services can help you achieve key targeted outcomes:


Member Engagement & Retention

Member Engagement & Retention

Improve member engagement and increase loyalty to your plan through highly adopted personalized experiences.  Provide the right information at the time of need, through segmented member campaigns that enable you to deliver decision-making information for the desktop, mobile and tablet.
 

Provider Satisfaction

Provider Satisfaction

Enhance provider collaboration through timely and relevant communication, eligibility checks and operational efficiencies to expedite reimbursement and improve the effectiveness of care programs.
 

Reduce Calls & Improve Efficiency

Reduce Calls & Improve Efficiency

Integrate routine business processes to allow plan information access that provides unified and personalized self-service experiences that result in a robust workflow, reduced calls to member and provider services, and are HIPAA compliant.
 

Connecting Disparate Systems

Dual Eligibles

Improve the management of dual eligibles' health by coordinating care across a multitude of providers in disparate locations. Share care plans online and allow care team providers to view and post comments. Provide 24/7 online access for community-based service providers to request approval for services.

 

Health Exchange

Health Exchange

Effectively compete in the exchange by integrating vendors and compliance services to enhance communication with members, simplify administrative processes and improve HEDIS and STAR Ratings.  
 

HEDIS & STAR Ratings

HEDIS & STAR Ratings

Identify and simultaneously communicate timely information to providers and members to close gaps in care, meet pay for performance contracts, achieve Medicare and Medicaid plan revenue, and improve the health of the member.