We’re led by healthcare and information technology experts who are passionate about member and provider engagement


Sean Downs | CEO

Sean was appointed as CEO of Healthx in June 2015. He brings 25 years of experience in healthcare information technology, most recently from his tenure as Chief Executive Officer and Founder at Enclarity, which was acquired by LexisNexis in September 2013. Mr. Downs developed and executed the business plan and go to market strategy that produced a 40% compound annual growth rate over a five year period. He led all market facing activities of the company which ultimately led to customer relationships with 9 of the 15 largest health plans in the U.S and 28 Blue Cross/Blue Shield plans. Prior to Enclarity, Downs ran the 300-employee Healthcare and Insurance division of FICO (NYSE: FICO).


Thomas Millay | Chief Operating Officer

An accomplished application software executive, Thomas manages Healthx solution development and delivery operations including Product Management, Engineering, Professional Services and Customer Support. He also leads the company’s operating planning, process reengineering, and operational improvements which assure delivery of high quality solutions to our customers. He has over 25 years of experience in the application software industry in business unit management, sales, marketing, and professional services including senior executive roles at corporate, private equity-backed, and startup software companies. He has extensive experience with developing and managing customer success processes and teams for both mid-market and enterprise companies. Thomas earned a Bachelor’s degree in computing science from the University of Evansville and an MBA from Southern Methodist University.

Chuck Rolfsen | Chief Revenue Officer

Chuck works with Healthx customers – including commercial health plans, Third Party Administrators, Managed Medicaid/Medicare and Provider Sponsored Health Plans – in developing strategies and solutions to streamline administrative processes and improve the quality of care provided to their members. In his role as Chief Revenue Officer, Chuck guides all revenue-related activities, including new sales, account management, sales operations and marketing. He has over 30 years of managed healthcare experience as a provider, payer and technology consultant. Chuck holds a Master’s degree from the University of Kentucky and a Bachelor of Arts degree from Thomas More College.

Jim Meer, CPA | Chief Financial Officer

Jim is a financial executive with over 20 years’ experience in strategic, financial and operational skills. As chief financial officer, he oversees finance, legal, compliance and facilities functions at the company. Before joining our team, Jim was Senior Vice President, Finance at Appirio Inc. responsible for the global financial, planning and analysis and accounting functions at the company. Prior to Appirio, he was Vice President, Corporate Controller at ExactTarget. Jim also serves as a Board Member of Financial Executives International. Jim earned his MBA from Xavier University, and a Bachelor of Science in Accounting and Business from Marian University.


Michael Gordon | Chief Strategy & Alliances Officer

Michael is responsible for corporate and market strategy, as well as strategic alliances and Healthx’s platform partner initiative. He has over 25 years of software and information technology experience with deep expertise in applying technology solutions to healthcare payer business problems. Prior to joining Healthx, he was vice president of product for iTriage, a consumer-centric healthcare technology company acquired by Aetna, Inc. In previous positions, he held product and strategy leadership roles at major companies including The TriZetto Group, Diogenes and Sybase. He holds a Bachelor of Science degree in industrial management from Carnegie Mellon University.

Mike Rowe | Chief Technology Officer

As CTO, Mike is responsible for ensuring the system architecture and the engineering team deliver the technical vision for the Healthx platform. He has over 20 years of technology experience in security, energy, education, and healthcare industries. In his nine years at Healthx, his leadership has helped maintain a secure system with excellent performance. During his free time, Mike enjoys spending time with family, going fishing, and grilling in the back yard.

Ellen Humphrey | Chief People Officer

Ellen brings more than twenty years of professional experience, leading global human resource strategies for corporations across technology, professional services, financial, and energy sectors. In her role as Chief People Officer for Healthx, she oversees all talent-related functions for the company. Previously Ellen was Senior Vice President, Human Resources for Appirio, an Indianapolis-based tech services company with 1,200 employees globally. Prior to that she was Vice President, Global Total Rewards, Talent, and HR Operations at ExactTarget, where she was responsible for the high-level strategy and delivery of global total rewards, talent, and HR operations. Ellen’s passion is delivering value to the business through people, with an emphasis on innovation and fun. Ellen earned a Bachelor of Science in Business and Accounting from Indiana University–Purdue University in Indianapolis.

Jeff Mitchell  | Vice President of Engineering

Jeff leads Healthx’s engineering department which includes Product Engineering, Quality Assurance and Dev Ops.  His teams are responsible for delivering the suite of Healthx products consumed by healthcare professionals across the globe.  With over 20 years of engineering experience, including start-ups and global corporations, he has developed a passion for agile methods and continuous improvement. Previous to joining Healthx, Jeff was a Sr. Director of Engineering for Angie’s List.  Prior to that Jeff was a co-founder and head of engineering at CertCapture.com, an enterprise level sales tax compliance product.  Jeff holds a Bachelor of Science in Engineering degree from Purdue University.

Dwight Klunzinger | Vice President of Account Management

Dwight is career-long payer executive with experience at commercial health plans and third party administrators. A ten-year veteran at Healthx, Dwight is responsible for the overall client satisfaction of a rapidly growing client base of health care payers throughout the United States. He oversees a team of Account Executives and Engagement Consultants, committed to maximizing customer strategies and solutions to improve the member and provider experience. Dwight earned his Bachelor of Arts in Business Management and Spanish from Baldwin Wallace University in Berea, Ohio.

Laura Williams | Vice President of Product Management

Laura has over 25 years of experience in the development of health insurance software systems, including claims administration and payment, provider administration and reimbursement, and internet portals for Members, Employers, Providers and Brokers. She brings more than eight years of experience in product management including development of product vision, roadmaps, release schedules, marketing materials and sales support. Laura earned her Bachelor of Applied Computer Science from Illinois State University.