Healthx Broker Portal

Keep the benefits administration process focused and organized

As benefits administrators, brokers juggle many administrative tasks to make business efficient and competitive. Broker portals make managing everything from enrollment to long-term planning a smoother, more organized process that eases workloads and automates workflows.

Broker Portal Features and Benefits

  • Permission-based rules govern which groups and super users can access different types of information
  • Claims and eligibility views allow user to access files with varying personal health information suppressed depending on the user’s role and access permissions
  • Access permissions can be segmented within human resources by division and department
  • Benefit summaries provide at-a-glance views of benefits and coverages for each employee/dependent
  • Newsletters, announcements, network information, plan information can be created and distributed using the portal
  • Brokers can complete transactions on behalf of employees, such as enrollment, ID card requests, eligibility changes and other change requests
  • Workflows and secure messaging features allow members to submit questions to the payer using customized forms
  • Portals can be configured to link to outside vendor benefit and employment information such as HRA, Flex, employee Handbook, wellness, COBRA, 401(k)