Engagement Strategy Planning

Achieve higher levels of digital adoption and utilization

As the healthcare industry’s leading digital engagement platform for connecting payers, members, providers, employers and brokers, Healthx is uniquely positioned to help healthcare payers design and implement engagement strategies. Through the delivery of our member engagement strategy and support solutions, Healthx customers are able to achieve higher levels of digital adoption and utilization and meet their business objectives related to defined member actions.

Where can engagement strategy take you?

We believe that when health plans are able to deliver the sort of experience that their members expect, that they will also gain permission to achieve new and extraordinary service offerings for their populations:

  • Driving action on gaps in care, chronic care support
  • Active promotion of wellness and prevention
  • Driving force for patient-provider collaboration
  • Engaging, data-driven messaging and interactions
  • Consumer partner in consumer health and healthcare

What is an engagement strategy?

Healthx will work with you to develop a plan that includes these four elements:

  • Define actionable business objectives
  • Establish metrics to monitor regularly
  • Determine better messaging and outreach strategies
  • Deliver more customer value