Customer Support

How to get help from Healthx Customer Support


Submitting a Case

If you are a current Healthx customer and have an issue, please submit a case through our customer portal, HxConnect.

Contacting Us Directly

You may also contact customer support at 1-877-492-3633 or email us at
Our support team is available Monday through Friday from 8am to 5pm in each U.S. time zone.

After Hours Support

If you encounter an emergency outside of 8am to 5pm in your time zone, or on the weekend, please call 877-492-3633 and follow the prompts to speak with our 24/7 emergency service.