Customers

See how healthcare payers are solving problems with Healthx

Our client base includes more than 150 healthcare payers, including health insurance plans and TPAs. In total we serve nearly 40,000 groups, representing over 12 million individual lives. Here are some examples of how Healthx solutions are improving operational efficiencies and engaging members and providers for our clients.


amerihealth

Client case study: AmeriHealth – Member Mobile Apps
Within the first six months of launching the mobile app, AmeriHealth Administrators experienced a 168% increase in mobile activity to their member web-based solution.


lonestar-tpa

Client case study: LoneStar – Member Mobile Apps
In just three months, Lone Star TPA experienced a 45% increase of usage to their member web-based solution and a 62% surge in mobile usage.


benesys

Client case study: Benesys – Provider Collaboration
Within the first month of launching Healthx’s provider collaboration solution, BeneSys experienced a 30% reduction in provider calls.


southwest-service-administrators

Client case study: Southwest Service Administrators – Managing Provider Calls
For the past 13 years, Southwest Service Administrators has lowered call volumes, standardized provider inquiry responses and improved customer service, utilizing the Healthx Interactive Voice Response (IVR)/Fax service. The service saves their call center 10,140 monthly provider calls that normally necessitates 7 customer service representatives. The results yield a $383,700 annual savings/9:1 ROI.